Deliveries, Returns, Refund & Promo Code Policy

Deliveries 

*FREE 1-2 DAY DELIVERY ON ORDERS OVER AED 200 apply to the following Emirates: Abu Dhabi, Dubai and Sharjah. Deliveries to Ajman, Fujairah, Ras al-Khaimah & Umm al Quwain will incur a 45AED delivery charge. Special delivery charges apply to all other territories.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Refunds will be done only through the Original Mode of Payment.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, nutritional supplements and drinks cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at marketing@mefitpro.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at marketing@mefitpro.com and send your item to: MEFITPRO, Office 102, Intercoil building, Al Quoz , Dubai DU, United Arab Emirates.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: MEFITPRO, Office 102, Intercoil building, Al Quoz , Dubai DU, United Arab Emirates

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Voucher/promo code 

Voucher/promo code cannot be used in conjunction with any other voucher, promotional code or offer.

Voucher/promo code applicable to non-restricted items.

Atkins AED 200 promotion limited stocks while stocks last.